TLDR Product Management 2024-05-10

Ways to think about AGI πŸ€”, PM vs designer responsibilitiesπŸ“, a love/hate relationship with scripts πŸ’”

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News & Trends

Ways to think about AGI (4 minute read)

This piece explores the historical context and uncertainties surrounding AGI, referencing the legacy of science fiction stories and the recurrent cycles of excitement and disappointment in AI research. It covers current debates, acknowledging the divergent views on AGI's proximity and the fundamental lack of understanding regarding its nature and implications, ultimately highlighting the need for cautious consideration of the risks and benefits associated with advancing AI technologies.

The rise of Generative AI-driven design patterns (10 minute read)

Over the past year, nine key AI-enhanced design patterns have emerged in the product landscape: content rewriting, message personalization, summarization, identifying highlights, report creation, advanced search, insight recognition, scenario planning, and empathy building. These developments highlight the growing integration of AI to improve functionality and UX.

How novelty effects and Dopamine Culture rule the tech industry (4 minute read)

This article juxtaposes real-world experiences with digital ones, highlighting the prevalence of instant gratification and ephemeral content in the online realm driven by Dopamine Culture, which accelerates the consumption of various aspects of life. This influences product retention, growth metrics, and tech product management practices.
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Opinions & Tutorials

The gulf between what PMs and designers think each others responsibilities are (4 minute read)

Based on survey data, PMs tend to believe they own stakeholder buy-in and feature selection, whereas designers think they own product discovery and explaining designs to leadership. This disparity is due to the lack of industry standardization and vagueness in job roles.

Uber and the practical aspects of sizing the market (3 minute read)

Based on an Uber valuation case study, innovations can redefine market boundaries, affecting predictions and valuations. Product leaders should focus on confirmed market sizes to strategically predict growth and identify adjacent markets, leveraging internet-era distribution advantages.

7 ways AI-native companies can improve retention (8 minute read)

Companies must go beyond integrating cutting-edge technology into their products to attract repeat users. Although consumer AI products are still in their infancy, there are valuable retention strategies to be learned from established consumer products. These lessons can guide the development of effective retention mechanisms at scale.
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Resources & Tools

PM performance evaluation template (4 minute read)

The Insight-Execution-Impact framework focuses on providing clear, balanced assessments of PMs by weighting insight, execution, and impact according to the product stage. This approach encourages more meaningful performance discussions and aligns more closely with real-world impacts and team contributions.

How to measure developer productivity, and not suck at it (5 minute read)

This article discusses aligning developer productivity with real-world impacts on product and business goals. It urges a shift from output to outcome-focused metrics for more meaningful assessments.

VOC in PM: what is it and how to build a VOC program (8 minute read)

The Voice of the Customer involves continuously collecting and analyzing customer feedback from various sources and consolidating it into a single repository. Tracking the VOC is crucial in product management as it fosters customer-centric product development, enhances data-driven decision-making, and promotes ongoing improvement.
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Miscellaneous

Selling the vision, building the reality (6 minute read)

Effective collaboration between product and sales teams, with a focus on aligning roadmaps and setting clear boundaries, is essential. Successful salespeople value the product team's time and balance customer needs with company strategy, while skilled product professionals recognize the importance of trade-offs and strategic partnerships for business success.

How humble plans can beat the feature factory (50 minute video)

This video discusses overcoming common product development traps through effective strategies in a recent interview. Key takeaways include adopting humble planning, developing proactive stakeholder relationships, emphasizing impact over feature quantity, focusing sprint goals for clarity and inspiration, and embracing fast failure for continuous iteration.

Why I have a love/hate relationship with scripts (3 minute read)

While scripts save time and ensure consistency, they can become crutches if used without adapting to the specifics of a situation. Use scripts as a baseline while remaining alert and responsive to the unique needs of each interaction.
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Quick Links

The definitive list of 30+ startup pivots (4 minute read)

How companies knew it was time to pivot, how they found their new idea, and more.

Focal areas of PM and PMM (2 minute read)

The PM work cycle is dedicated to building the "right" product, ensuring it meets user needs and fulfills its intended purpose, while the PMM work cycle concentrates on reaching the "right" prospect, focusing on effective marketing strategies to connect the product with its target audience.

Choosing a PLG model (2 minute read)

In choosing a PLG model, components to consider are: scope of the product, time, payment details, and customer experience.
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